How Do You Rate Your Printer Service Technician?
When a printer or MFP breaks down in your office, how quickly does it typically get back up and running? If you must contact a service technician, how long does it take him or her to fix the device? Are you generally satisfied with this person’s performance? This blog post will discuss ways in which service companies can better cater to customers, helping the latter group decide if their current provider is worth keeping.