From the Editor: As technology advances and companies adapt to ever-changing environments, many are ditching traditional landlines in favor of voice-over-internet-protocol (VoIP) services. These cloud-based utilities can help cut costs, improve remote collaboration and increase efficiency by integrating with other software.
I was very impressed with RingCentral’s quality of calling service and the ease with which I could coordinate communication across channels, shifting from voice and text to chat and video conferencing. Moreover, RingCentral offers hundreds of third-party integrations, further strengthening one’s ability to create a truly comprehensive VoIP experience.
From Central Business Systems: Bob Mesas, Vice President of Sales for Central Business Systems, also noted RingCentral’s robust service: “RingCentral is probably the most refined VoIP application on the market in terms of the features it offers. You can put it on a phone, tablet, laptop, or desktop. It also integrates with Microsoft Teams directly, and there are a lot of different plugins for CRM applications, such as Salesforce.com. If you are working in Salesforce, you can dial right out of Salesforce into RingCentral with the click of a button. It’s a very scalable solution, whether you have a couple of people or hundreds or thousands. It’s a little pricier than some of the others, but I think RingCentral more than makes up for it in features and support.”
Read full article here: Best VoIP Services Of 2024 – Forbes Advisor